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Affiliate Marketing
- What is
Affiliate Marketing?
- History
of Affiliate Marketing
- Affiliate
Marketing Today
- Future
of Affiliate Marketing
What is Affiliate
marketing?
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Affiliate Marketing is a popular method of promoting web businesses
in which an affiliate is rewarded for every visitor, subscriber
and/or customer provided through his efforts. It is a modern variation
of the practice of paying finder's-fees for the introduction of
new clients to a business. Compensation may be made based on a certain
value for each visit (Pay per click), registrant (Pay per lead),
or a commission for each customer or sale (Pay per Sale), or any
combination.
The most attractive aspect of affiliate marketing, from the merchant's
viewpoint, is that with this pay for performance model, no payment
is due to an affiliate until results are realized. Some e-commerce
sites run their own affiliate programs while other e-commerce vendors
use third party services provided by intermediaries to track traffic
or sales that are referred from affiliates.
Some businesses owe much of their growth and success to this marketing
technique, although research has shown in general the increase to
be approximately 15-20% of online revenue.
Some advertisers offer multi-tier affiliate
programs that distribute commission into a hierarchical referral
network of sign-ups and sub-affiliates. In practical terms: publisher
"A" signs up the affiliate program with an advertiser
and gets rewarded for the agreed activity conducted by a referred
visitor. If publisher "A" attracts other publishers ("B",
"C", etc.) to sign up for the same affiliate program using
her sign-up code all future activities by the joining publishers
"B" and "C" will result in additional, lower
commission for publisher "A". Snowballing, this system
rewards a chain of hierarchical publishers who may or may not know
of each others' existence, yet generate income for the higher level
signup. Most affiliate programs are simply one-tier.
In its early days many internet users held negative opinions of
affiliate marketing due to the tendency of affiliates to use spam
to promote the programs in which they were enrolled. As affiliate
marketing has matured many affiliate merchants have refined their
terms and conditions to prohibit affiliates from spamming.
Currently there is much debate around the affiliate practice of
Spamdexing and many affiliates have
converted from sending email spam to creating large volumes of autogenerated
webpages each devoted to different niche keywords as a way of SEOing
their sites with the search engines. This is sometimes referred
to as spamming the search engine results. Spam is the biggest threat
to organic Search Engines whose goal is to provide quality search
results for keywords or phrases entered by their users. Google's
algorithm update dubbed "Big Daddy" in February 2006
which was the final stage of Google's major update dubbed "Jagger"
which started mid-summer 2005 specifically targeted this kind of
spam with great success and enabled Google to remove a large amount
of mostly computer generated duplicate content from its index.
History
of Affiliate Marketing
There is a popular urban myth about the origins of affiliate marketing.
It goes something like this...
In July 1996, Amazon.com launched the first affiliate program
on the Internet. That's the story in the Amazon.com Associates Program
Frequently Asked Questions, at least.
As legend has it, Jeff Bezos, CEO and founder of Amazon.com, chatted
with a woman at a cocktail party about how she wanted to sell books
about divorce on her web site. After that exchange, Bezos pondered
the idea and thought about having the woman link her site to Amazon.com
and receive a commission on the book sales. This was the impetus
for creating the "first on the Web" Amazon.com Associates
Program.
But there are some problems with that claim by Bezos. According
to Daniel Gray in "The Complete Guide to Associate and Affiliate
Programs on the Net," there were a number of sites that operated
programs prior to July 1996. And that is just the mainstream side
of it. There are also many adult sites that dabbled in the affiliate
marketing concept before Amazon.com picked it up.
The Mothers of Invention
The big secret of the Internet is that the adult sites came up with
many of the best (and worst) marketing concepts that are used in
the mainstream.
Brian Clark, president of ReveNews.com and member of Affiliate
Union's board of directors, states, "I'm quite a fan of the
adult industry -- not a consumer of their product, by any means
-- but deeply respectful of how much of the innovation in online
business models is really happening in that industry first and bemused
by people's reticence to give them the credit or even talk about
the subject."
"Not just affiliate programs, mind you. They're also the
cutting edge of streaming video, pay-for-view content, coercive
click conversion, community publishing, etc.," comments Clark.
Mark Hardie of Forrester Research concurs. "What I see when
I look at this industry -- putting aside any moral judgments about
reprehensible content -- is an amazing example of an industry that
has banded together to protect its business, push revenue across
the industry, and innovate cutting-edge technologies," says
Hardie. "I think there's a lot here that can be applied elsewhere."
The consensus of marketing folks and adult industry insiders is
that Cybererotica was either the first or among the early innovators
in affiliate marketing with a cost-per-click program. According
to John Distasio of CyberFoxes, none of the adult sites are running
cost-per-click programs anymore. CyberFoxes, which has been running
its affiliate program since 1996, started with the cost-per-click
model, but because of the high volume of fraud, it now employs a
cost-per-acquisition model. In the current program, which uses CC
Bill for tracking and payouts, an affiliate earns 50 percent of
a converted lead and a 50 percent residual each time its lead renews
on the monthly subscription.
Before There Was Amazon.com
In February 2000, Amazon.com announced that it had been granted
a patent (6,029,141) on all the essential components of an affiliate
program. The patent application was submitted in June 1997, which
was before most affiliate programs but not before PC Flowers &
Gifts.com (October 1994), AutoWeb.com (October 1995), Kbkids.com/BrainPlay.com
(January 1996), EPage (April 1996), and a handful of others. "While
I admire what Jeff Bezos did for the industry, he in no way pioneered
anything," said Brad Waller, VP of marketing for EPage.
"He popularized the idea, but he was a latecomer -- by about
two years. There is quite a bit of documentation on this issue,
including assertions by Jason Olim and Matthew Olim, in their book
about founding CDNow, that they had an informal program in 1994,"
continued Waller.
Finding a Solution
Chris d'Eon, current VP of marketing - retention with Proflowers.com
faced an early affiliate marketing dilemma when he was at an Internet
start-up that was selling online backup solutions (@Backup, now
called SkyDesk) back in 1996.
According to d'Eon, "The early challenge [of affiliate marketing]
was to build a tracking system. We finally built our own, first
using spreadsheets, then a full-blown system. We eventually spun
this system off and recently sold it to ValueClick. In the early
days, we did meet a few companies doing the same thing as we were...
Alexa and Launch.com come to mind."
The formal birth of affiliate solution providers came to be in
1996 with the launch of LinkShare and Be Free. Commission Junction
started up in 1998 to round out what is considered to be the top
three.
Directory Assistance
The landscape of affiliate program directories has become a bit
overwhelming in the last year. An estimated 50 directories are trying
to direct traffic in affiliate space, but it all started with Refer-it.com.
According to James Marciano, he founded Refer-it.com in October
1997 because he could not find one central place for affiliate programs
to generate revenue for his site, TheSquare.com. He decided what
was needed was a search engine for affiliate programs with ratings
and details.
In January 1998, Allan Gardyne started up a one-page associate
programs directory. He had hunted in every major search engine for
an affiliate program directory and could not find one, so he started
his own version. That one-page site officially became AssociatePrograms.com
in February 1998. Other important players, such as 2-Tier, Associate-it,
CashPile.com, and ReveNews.com, launched later in 1998.
Affiliate
Marketing Today
The best kept secret of the Internet marketing industry is probably
that adult and gaming sites really pioneered and pushed the online
marketing envelope. Today, many of these effective concepts have
been adopted by non-adult websites. I for one, highly respect the
leading edge technology and creative marketing strategies that have
stemmed from the adult online marketing industry. Ironically, adult
sites are also the entities that gave birth to many unacceptable
and substandard online practices.
In the late 1990's and early 2000's, it was very costly to launch
and run an Affiliate Program. With the advancement in technology
and software development, the cost required to launch a successful
Affiliate Program has decreased dramatically. It can still be expensive
if you go through a big network type solution like Commission Junction
or Linkshare but there are other solutions available to merchants
now. Companies like ShareASale and DirectTrack offer affordable
affiliate tracking solutions.
Affiliate marketing today is as good as it has ever been. Merchants
now have an option to open a channel that has been proven to potentially
lower cost of acquisitions compared to other online marketing drivers
such as paid placement and media buys. Out of Affiliate Marketing
grows a new group of entrepreneurs called Affiliates. More and more
Affiliates are seeing success at earning commissions every time
a visitor clicks from their website to a merchant site and make
a purchase. Because there is Affiliate Marketing, outsourced Affiliate
Management companies such as PartnerCentric and AMSWO have seen
consistent growth in the past few years. From single affiliates
to corporations, I believe Affiliate Marketing has truly benefited
entrepreneurs everywhere!
The
Future of Affiliate Marketing
Internet marketing in general is still in its infancy. When Affiliate
marketing first became popular in the mid to late 1990's, merchants
bragged about the number of affiliates signed up to their programs.
Today, many companies no longer equate a high number of affiliates
in their program as a benefit. In fact, it can be a liability. A
massive inactive Affiliate membership can hinder logistical efficiencies
of a program.
From speaking to other Affiliate Managers, I get the sense that
the 80-20 rule probably applies to Affiliate Marketing as well.
20% of your affiliates generate 80% of your revenue. I for one would
rather work with a smaller group of active Affiliates than a big
group of which only a small percentage of the base is productive.
There are less headaches and resources associated with this type
of a program - less monitoring and policing to ensure your Affiliates
are complying with rules set out in your Affiliate agreement, less
chance of fraudulent orders taking place, etc...
Affiliate marketing has come a long way since the mid 1990's,
both from a technical standpoint and from a marketing perspective.
In addition to such issues as cookie stuffing, parasitic behaviour,
and sites created using a data feed, it will definitely be interesting
to see what other medium specific concerns the industry will encounter
as Affiliate marketing matures.
To learn more how affiliate marketing is affected most in wake
of Google BigDaddy update, check the links below:
Why does Google hate
affiliates
Organic Spam
and Revenues
Verification of Pharmacies
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